BASIC PURPOSE: Clean and supply all daily assigned rooms and report all damage, mechanical deficiencies, suspicious activities or theft in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.
 
ESSENTIAL FUNCTIONS:
1.         Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations.  To include but no limited to:
                         - Picking up trash
                        - Changing linen and making the bed
                        - Cleaning entire bathroom
                        - Sweeping and dusting guest room
                        - Cleaning the windows and balcony (80%)
 
2.         Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations. (5%)
 
3.         Receive assigned section, keys, supplies and any priority room requests from the Senior Housekeeper. Turn in keys and unused supplies at end of shift. (5%)
 
4.         Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. (5%)
 
5.         Report any missing articles, damage or mechanical problems to the Senior Housekeeper and turn in articles left in room. (3%)
 
NON-ESSENTIAL FUNCTIONS:
 
1.         Coordinate with Housekeeping Supervisor on work priorities and provide assistance when needed. (2%)
 
 
 
 
 
Knowledge and Skills:
 
Education:            No formal education required
 
Experience:            Prior housekeeping experience desirable
 
Skills and Abilities:                     Must be able to communicate in English
 
                                                                                    Must have the ability to clean rooms during an eight hour working day
 
                                                                                                Self-starting personality with an even disposition
 
                                                                                                Ability to meet standards of appearance
 
                                                                                                Can communicate well with guests
 
 
                                                          No. of employees supervised: None
 
                                      Travel required:   None
 
                                      Hours Required:  Scheduled days and times may vary based on need
 

JOB TITLE: Housekeeper
JOB CODE:
 
                                                  ENVIRONMENT
                                         Physical Job Requirements
                                       (for essential functions only)
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Lifting/Pushing/Pulling/Carrying    Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency.
 
Constantly pushing loaded supply cart from room to room, carrying tote tray with replacement amenities to assigned floor, arranging drapery and replacement linen, carrying dirty linen to laundry shoot, operating vacuum.
   No Lifting/Pushing/Pulling/Carrying Required.
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Bending/Kneeling   Describe the type(s) of required bending and/or kneeling to include when, why and how often.
 
Constant bending and kneeling to clean bathroom, vanity and making beds.  Dusting requires bending to reach low areas on furniture.
   No Bending/Kneeling Required.
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Mobility   Describe the type(s) of mobility required to include distances and % of time involved.
 
Movement to reach all areas of responsibility to include: closet shelves, windows, ledges, pipes, under beds, behind furniture.
   Stationary Position
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Continuous Standing    Describe the reasons to include time period and frequency.
 
Continuously standing and/or walking to accomplish all that is required for position
   No Continuous Standing Required.
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Climbing    Stairs:  Up to approx.  40  steps  10   % of 40 hour week                                                                                                                  (time period)
  Ladders: Up to approx.______feet______% of_____________
                                                       (time period)
   No Climbing Required.
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Driving    Describe type of vehicle, distances, % of time involved and frequency.
 
 X No Driving Required.
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Work Environment    Inside:    100  % of 8 hours             
                                                                           (time period)
Outside:     % of               
                                        (time period)
 
Describe any abnormal temperature exposures:

 
 
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JOB TITLE: Housekeeper
JOB CODE:
 
                                                  ENVIRONMENT
                                         Physical Job Requirements
                                       (for essential functions only)
=====================================================
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Hearing         Critical        Moderate    X  Minimal
Explain: Guests approach with requests and questions  
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Vision      X  Critical        Moderate        Minimal
Explain: To assess required reaction to meet standards
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Speech          Critical        Moderate    X  Minimal
Explain: Can utilize alternate communication
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Literacy        Critical        Moderate    X  Minimal
Explain: Can utilize alternate training tools
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Chemicals/Agents    Describe any chemicals/agents to include what they are, warnings and frequency of use.
 
Standard Eco-Lab cleaning chemicals
 
   No Chemicals/Agents Used.
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Protective Clothing     Type:  Gloves (optional)
    Approx.  20  % of 8 hours             
      (time period)
Type:  Goggles (optional)
    Approx.  3  % of 40 hours             
      (time period)
 
   None Required.
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Equipment Operation    List type of equipment and frequency of use.
 
Vacuum cleaner
 
   None Required.
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Other Considerations